$('#auth_ref_number').hide(); MoneyGram worst money transfer agents! On our latest transaction she was unable to retrieve the money, we tried our post office agent who stated the account said 2 error codes & we needed to call you. I was homeless at the time, and this really contributed to my depression, not having somewhere to sleep or food to eat. $('#sendDate').show(); if ($(this).prop('checked')) { This business doesn’t even deserve one star. $('#Webform_Type_of_Service__d').change(function () { This is a Blatant Discrimination because I'm 1000% sure noone at MoneyGram can prove the wrong aspect of my last transaction, obviously because it was not.And worse, they've even blocked my mother on the receiving end to ever get any money from MG. } else { $('#PurchaseDate').hide(); You can use the MoneyGram estimator tool to estimate the cost of your transaction. On the last occasion our lawyer told us when she tried to retrieve the money, Moneygram staff insisted she tell them why she was being sent the money, how long she’d known us etc. $("#email").attr("placeholder", "Email *").removeClass("validate:{email:true}").addClass("validate:{required:true,email:true}") MoneyGram offers 24/7 support via the contact form for email, as well as through live chat and a detailed FAQ section. $('#mo_number').hide(); $('#serviceType').hide(); Awful. $('#mo_number').show(); $('#mo_number').hide(); What a bunch of incompetent losers. worst service they said to receive money i have submit my id but there web page not working sender paid 50 pound and now I'm unable to receive money worst service they f**king holding my reason for f**king no reason im ready to give every type of identity. $('#Webform_Type_of_Service__d').change(function () { }); }); Become An Agent 24/7 customer support; Customer Support. Too bad I can't give less than 1 star. AVOID at all costs - scammers and fraudsters. Details of the problem and resolution being requested. $('#sendDate').hide(); $('#mo_amount').hide(); It is an incompetent company and second time send money to wrong account and when I call they told me that I have entered wrong details they are lying in my face because I send the money through their App and I send money to the same account so many times .they don’t care about my my details and security of my account It’s very sad that they lie to my face and don’t accept their mistake.VERY SHAMEFUL I don’t think they deserve any star. It's not the fee makes me angry it the principle. I then tried to ring moneygram to lodge a complaint to no avail I was told my cousin would have to lodge the complaint from Portugal, the complaint came back information we already knew. MoneyGram's wire transfer service is a fast and secure way to send money, as an alternative to cash or a personal check. } Our Services During COVID-19. You’ll be hard pressed to find a nation-state that isn’t served by MoneyGram, subsequently illustrating its global mite. Pros Of Trading With MoneyGram Customer Support. Whether you have a question or are reporting a problem, contact MoneyGram's Customer Service and we will respond as quickly as possible. Moneygram customer service is very rude.If you challenge them on anything they become defensive and try to get you off the phone. We use cookies to give you the best experience on our sites. $('#ReceiveCountry__d').hide(); // Start code here - replace this code with old one. you are a weak company, you do not respect your customers, it is impossible to contact monyrgam, it does not respond to claims , if I cancel a transaction, they will not return your money in 3-10 days you have to wait a long time ... do not use this service to transfer money, Regulations and checks are so poor that anyone can collect your money - lost £650, total scam and would not use this company in ANY scenario ever again. AWFUL COMPANY. The UK affiliate is regulated by the FCA, with its head office in London. Licensed as a Money Transmitter by the New York State Department of Financial Services. $("#email").attr("placeholder", "Email").removeClass("validate:{required:true,email:true}").addClass("validate:{email:true}") *Requirements vary by country. Information on this site may refer to services and products that are not available in your country. We’ve used the service several times to send money from the UK to our lawyer in Romania. MoneyGram Plus service offers faster transfers, instant notifications when a recipient picks up their money transfer, special offers and promotions, and the ability to access more features in the MoneyGram iOS and Android mobile apps. It's easy to report fraud online, simply use the form below selecting 'Report Fraud' in the type of request drop down section and provide details of the incident. Please contact your local MoneyGram agent to verify whether the service or … We will never use Moneygram again & we will be reporting you to the Financial Ombudsman. Fantastic instant money transactions abroad. they don't have the right information, everybody is their own, they are just here for time pass, nobody cares about you, just 200 pounds and they are unable to deliver. $('#auth_ref_number').hide(); Report Fraud. Discriminatory and extremely poor. $('#sendDate').hide(); $('#fraudReporter').hide(); Report Fraud. She was told that WE needed to call you. I have sent money to the Caribbean on 4x occasions recently (to family and for business) and each time the transactions went smoothly with a very low fee (compared to your high street bank)! called them and uploaded id again - confirmed by the representative. Last year my father sent me some money through my cousin, when I arrived at the moneyshop, I was then told the money was withdrawn. $('#PayDate').hide(); MoneyGram International SPRL, Rue Joseph Stevens 7, BE-1000 Brussels, Belgium. $('#sendDate').hide(); Registered with the Belgian Crossroads Bank for Enterprises under number 0671.690.653. Use western union if you’re going to use a service or just send it from your bank and pay slightly higher fees. Furious isn’t the word ! $('#fraudReporter').show(); Spent money to travel all the way to an agent location at the post office. Send and receive money in Ukraine with MoneyGram. $("#Webform_Type_of_Service__d>option:eq(0)").prop('selected', true); This is extremely poor for a company of that magnitude. } Whether you have a question or are reporting a problem, contact MoneyGram's Customer Service and we will respond as quickly as possible. Money gram wasn’t able to complete a transfer, didn’t even inform me that the transfer is not completed. it's my first time using money gram and it is the worst experience. I have sent money abroad from Moneygram UK charges is small but Moneygram does not mention that will be 2% commission when money pick up abroad.that is illegal and using a bank is cheaper. | | How I have no clue! $('#mo_number').hide(); The limits depend on the applicable legal requirements and circumstances of each transaction (such as receive country)*. Do you agree with MoneyGram U.S. | Money Transfer ’s 4-star rating? $('#PurchaseDate').hide(); 4.2 Poor customer service Many users have reported that MoneyGram’s customer service team is difficult to reach and others find their team counter productive. Moneygram is ranked 38 out of 214 in Cash Services category I have been a long time customer of Moneygram even before I migrated to UK. done and dusted according to the phone rep. few hours down the road, i checked the status and it was still the same. } A UK based customer service telephone number is … So I demanded money be returned to my account immediately to be told 3-10 days I work with accounts and payments and NO payment worldwide takes 3-10 days when you can pay instant as you received the funds . Appalling!! } chased them next day to hear that they want me to upload my id which i did and system confirmed id was uploaded successfully. Reviews from MoneyGram employees about working as a Customer Service Representative at MoneyGram. $('#PayDate').hide(); } else { MoneyGram has received strong feedback for its 24/7 customer support. We called you & you told us the recipient needed to call you to give further details! } else { If you continue on our site, you are giving your implied consent to our use of cookies. PLEASE AWARE WITH FULL OF FRAUD Never send money through MoneyGram it’s totally full of shitt.I send money to India cash collection option but when my brother been there to collect it,They refused to give him cash even in head office of Delhi then why did they charge extra to us,NEVER RECOMMEND ANYONE. $('#ReceiveCountry__d').hide(); MoneyGram is the worst money transfer service ever, avoid like the plague! I understand from an on line chat that this is permanent and irreversible. }); $('#MAR_checkbox').hide(); }); Do you agree with Moneygram UK’s star rating? So I’m in contact with a solicitor to sue the company for the damages to my mental health and for the money that I lost due to lack of customer service. if ($('#Webform_Type_of_Service__d').val() == 'money_transfer' || $('#Webform_Type_of_Service__d').val() == 'send_to_act' || $('#Webform_Type_of_Service__d').val() == 'mg_online') { When I am living in Germany I used to pay charges for small amount but here in UK when I send money directly to the account, I don't need to pay charges which make me more happy with the service. MoneyGram is one of the largest payment transfer providers in the world, second only to Western Union. $('#auth_ref_number').hide(); $('#tr_number').hide(); It's easy to report fraud online, simply use the form below selecting 'Report Fraud' in the type of request drop down section and provide details of the incident. | Whether you have a question or are reporting a problem, contact MoneyGram's Customer Service and we will respond as quickly as possible. } else { $('#PurchaseDate').hide(); $('#sendCountry__d').hide(); Terms of Use $('#mo_amount').hide(); MoneyGram International SPRL, Rue Joseph Stevens 7, BE-1000 Brussels, Belgium. | Please contact your local MoneyGram agent to verify whether the service or … $('#sendCountry__d').show(); $('#Webform_Type_of_Request__c').change(function () { if ($('#Webform_Type_of_Service__d').val() == 'mg_online') { $('#fraudReporter').hide(); $('#tr_number').hide(); $('#sendDate').hide(); worst service, a bunch of scammers. $('#NoEmailCheck').hide(); $('#Webform_Type_of_Service__d').change(function () { Today I sent money to my husband whom I have sent to before received a code for transfer and he went to collect to be told it had been cancelled and funds will be returned to me in 3-10 days . $('input[name="noEmailConfirmation"]').on('click', function () { When you call the very poor customer service you're told nothing that makes sense because it looks like they are just happy to let customers go. $('#auth_ref_number').show(); | AVOID at all costs - scammers and fraudsters worst service, a bunch of scammers. $('#sendCountry__d').hide(); Whether you have a question or are reporting a problem, contact MoneyGram's Customer Service and we will respond as quickly as possible. & you told us the recipient needed to call you our use of cookies needed to call you give. 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